Contact the Vault
Speak to the Vault.
Questions, stories, ideas, or a dress you're ready to let go — write to us, and a human will write back.
help@veil-vault.comWe reply within two business days
Write to us
What's on your mind?
Pick a topic and your email will arrive pre-addressed — or write to the address above. Every message is read by a person.
General inquiries
Questions about an order, a listing, a saved favorite, or how the Vault works? Write to us and a human on the team will write back.
Email the teamSelling with Veil Vault
Thinking of giving a dress another night out? We'll talk you through listing, pricing, and our simple 12% fee — nothing to pay unless your piece sells.
Email the teamPress & partnerships
Press, styling, editorial, and partnership conversations are always welcome. Tell us who you are and what you're working on — we'd love to hear it.
Email the team
The direct line
No forms, no phone trees — just an address.
Veil Vault is a small team, and every message lands in the same inbox. Tell us as much or as little as you like — for selling questions, photos and measurements of the piece help us answer faster.